Customer Reviews & Stories

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Google Reviews Yelp Reviews Yellowpages Reviews

"I had a very good experience dealing with Ryan and his wife at Miles Automotive.The shop itself looks organized and clean, family run, and the service is professional and timely. Ryan even worked after hours to get my truck back to me that day, and the price was more than fair. I have always appreciated a good mechanic and I am glad that I have found one here in the Rogue Valley. "

— Yelp Review

"I had a wrong diagnosis from Toyota Dealer (another one!): they recommended break fuild and power steering services. After having a second opinion from Miles, all the fluids in my car are okay!... Thank you Miles! You were so courteous to stop your work and check my car! It feels good to find people that we can trust! I certainly recommend Miles for his integrity."

— Google Review

"This is an excellent shop. Family run by people who are concerned about fixing your car not about up selling. The shop is clean and well organized and they have lovely coffee and tea available while you wait."

— Yelp Review

"A completely honest mechanic. A family-run business. Why take your car elsewhere?"

— Google Review

"I recommend Miles Automotive to all my friends and family. After spending years working with the dealerships this is so refreshing. Honest mechanics who tell you what you need, what you don't, and what would be a good idea to get done in the future."

— SureCritic Review

"Honesty, highly competent services and very nice people to deal with - why would I take ANY of my vehicles elsewhere??? He even diagnosed a difficult motor issue on a Honda CRX that resulted from an engine swap someone else did. HIGHLY RECOMMENDED."

— Google Review

"had a problem with my Diesel Ram Truck pulling my camper trailer, about to go over Siskiyu Pass and pull off the road at 4:45pm. Knowing I only had minutes to get to help I used google and so glad I did. Ryan was so helpful and knowledgeable about my truck and friendly. He took the time to diagnose my problem and get me back on the road to see my family in a short time. I would go back to him in a heart beat."

— Google Review

"I was driving back to Berkeley from Seattle and my van lost power and I had to get it towed to an unknown service center. Miles did a thorough job troubleshooting and it turned out there was a fuel filter that had been installed by somebody in a very inaccessible place. They were very friendly and helpful and my van ran great all the way home. Highly recommend these guys."

— Yelp Review

"Great service. Fair and accomplished. Highly recommend for domestic cars. Brought my PT cruiser in for major work and was happily not charged for several hours of additional labor. Ryan also gave me new front brake pads at no charge because he wouldn't allow me (or anyone) to drive with unsafe brakes. Highly recommend for domestic cars"

— Yelp Review

"These guys are awesome. I take all my vehicles to Miles and they do a fantastic job. It seems that my car comes out purring everytime it leaves there. You guys are awesome."

— SureCritic Review